FREQUENTLY ASKED QUESTIONS
Some Answers to Your
Frequently Asked Questions
A) Yes! We work on all makes and models, foreign and domestic.
A) No, you may stop by during our business hours whenever it’s convenient for you.
A) On average, it takes 15 – 20 minutes. Times vary depending on the extent of the damage to the vehicle.
A) Nebraska law does not require a party to get more than one estimate. Choose the repair shop of your choice and have an estimate prepared. If repairs are to be handled under an insurance claim, sometimes the insurance company will write their own estimate. After the insurance company has prepared their estimate, take it to the shop of your choice for repairs.
A) Yes, you can have your vehicle repaired at Dingman’s. By law, where you take your vehicle is your choice. It is illegal for the insurance company to direct you to go to one of their “preferred” or “network” shops. This practice is called “steering,” and it’s against the law. If you feel like the insurance company is pressuring you against your will, please contact us. We can assist you in dealing with the insurance company and getting your vehicle properly repaired.
At Dingman’s, we work for you, not your insurance company.
A) At Dingman’s we try to write the most complete estimate possible the first time, and the insurance company may have only written the most obvious damage. Please bring the insurance estimate in with you and we will go over the differences with you. If necessary, we will have the adjustor come out to go over the required repairs that were not included in their original estimate. Dingman’s will work with the insurance company to get all repairs completed properly. The estimate difference will be paid for by the insurer; you will incur no out of pocket expenses for related damages.
A) Only if you have rental car coverage on your policy. Car rental insurance is not usually a large expense to add to your policy, however not having it can turn into a large expense. Check with your agent to find out if you have rental coverage on your policy, and if not, how much it would be to add. If you are a claimant against another party, it is required for them to provide you with a rental vehicle by state law.
A) Dingman’s is happy to assist you in reserving a rental vehicle. We have rental facilities on site, so there is no need to make a second trip. Simply pick up your rental when you drop off your vehicle for repairs, and return it when repairs are completed.
A) Your deductible is paid directly to Dingman’s Collision Center; it is due upon the completion of repairs.
A) We have a nationwide written warranty on our repairs. It is a lifetime warranty on paint and workmanship and manufacturer warranty on all parts.
Click one of the buttons below for more information about each of our locations.
We also offer additional services to help minimize life’s disruption after an accident. We have onsite rental cars, 24/7 towing service, award-winning service, and the highest quality auto body repairs in the greater Omaha area!
Call us today to schedule your Nissan Certified repair and see why we have been named Omaha’s best auto body repair shop!
We appreciate your consideration, and we look forward to helping you!
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Best of Omaha
Dingman’s Collision Center has been chosen as Best of Omaha in Auto Body Repair every year since 2005.
Our connection to the industry goes back for over 20 years, and it means so much to us to be recognized by our customers. Our reputation has been built on high quality work and lasting relationships.
I have already recommended to two friends and had my positive experience verified
by one other Dingman’s customer. They exceeded my expectations on estimate
process, communication, cost, speed of Tesla Approved Collision Repair and communication/management with
insurance company. Just moved to Omaha and knew there were no Tesla Service Centers locally.
Stressed having to get work done, but experience turned out exceptionally positive! I
have less anxiety owning a Tesla in Omaha having met Andy and Dingman’s!
They went above and beyond with my auto repair, the communication via cell and in
person was both outstanding. A very personal and caring and dedicated to customer
satisfaction. I have had my other cars repaired by other companies in our community. I
have 5 cars. I am now a Dingman customer for life, here locally and 3 other Dingman
locations. Having new parts is what I wanted. The staff were outstanding. Thank You
all at Dingman’s. You are the auto repairs best in service in Omaha.
I had heard about the “Dingman Difference” on the radio but hadn’t experienced it first-hand until my recent car accident. It’s hard to put into words how extremely satisfied I am about the tremendous job your company did repairing my damaged Mercedes and returning it to me in even better shape than I could have imagined. Your personal advice and professional expertise, while not unexpected, was very much appreciated. You and your staff certainly exemplified the integrity, honesty and customer service that your company has long been known and recognized for.